Privacy Policy
Last Updated: November 7, 2024
1. Information We Collect
When you use Photta, we collect:
- Account Information: Email address, name, password (encrypted)
- Payment Information: Processed securely through our payment provider (we don't store card details)
- Content: Images and files you upload for AI processing
- Usage Data: Credits used, generations created, subscription history
- Technical Data: Browser type, IP address, device information
2. How We Use Your Information
- Providing and improving our AI services
- Processing payments and managing subscriptions
- Storing and delivering your generated content
- Communicating with you about your account
- Preventing fraud and ensuring security
3. Third-Party Services
To provide our services, we share your data with:
- Payment Processor: Handles subscription and credit pack payments securely
- Cloud Storage: Stores your uploaded images and generated content
- AI Processing Services: Third-party AI providers process your images to generate fashion photos, videos, and enhancements
- Authentication Provider: If you sign in with Google (optional)
Important: When you use our AI features, your images are transmitted to third-party AI processing services to generate results. By using our services, you consent to this processing.
4. Data Retention
- Account Data: Retained while your account is active and for 2 years after closure
- Generated Content: Stored while your account is active (you can delete anytime)
- Payment Records: Retained for 7 years for accounting purposes
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data ("Right to be Forgotten")
- Export: Download your data in a portable format
- Object: Object to certain data processing
To exercise these rights, contact us at [email protected]
6. Data Security
We protect your data with industry-standard security measures:
- HTTPS encryption for all data transmission
- Encrypted password storage
- Secure cloud infrastructure
- Regular security audits
7. International Data Transfers
Your data is stored on servers located in the United States. If you access Photta from outside the U.S., your information will be transferred to and processed in the United States.
8. Cookies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage
- Prevent fraud
9. Children's Privacy
Photta is not intended for users under 18. We do not knowingly collect information from children.
10. Contact Us
Privacy Questions: [email protected]
General Support: [email protected]